The Administration Department of the Town of Black Mountain is responsible for the coordination and oversight of all Town-delivered services. In that role one of the key functions is to provide support to the Board of Aldermen as they set policy and direction for the Town. The goal of the Department of Administration is to provide citizens and visitors to the area quality customer service and cost effective, innovative problem solving. We strive to be proficient, professional and cordial in the delivery of this service while always keeping in mind that customer satisfaction is a key indicator of success in achieving our goals.
Interim Town Manager
Phone: (828) 419-9300, Fax: (828) 669-4204
The Town of Black Mountain adopted the Council-Manager form of government in 1986. The Manager is directly responsible to the Board of Aldermen for administration of Town affairs placed in his charge by them and as required by the North Carolina General Statutes. State required responsibilities include personnel supervision, preparation of the annual budget and capital improvement program, and submission of an annual report detailing the financial and administrative activities of the Town. The more general guidelines of the Board of Aldermen require the Manager to insure that the delivery of municipal services is carried out in accordance with both the directives of the Board of Aldermen and all applicable laws and ordinances.
Assistant Town Manager / Finance Director
Phone: (828) 419-9300, Fax: (828) 669-4204
The Town of Black Mountain’s Finance Department is responsible for managing all aspects of the town’s finances in an open, accountable and timely manner, in accordance with accounting standards and state general statutes. Tasks include assisting the Board of Aldermen, Town Manager, and town departments with the management of financial resources and activities, including purchasing, debt and cash management, accounts payable, revenue collection, payroll, financial reporting, and the preparation of the annual operating budget. The Finance Department also oversees risk management activities and all Information Technology (IT) functions of the Town.
Mr. Luebbe has both Bachelor and Master degrees in accounting and is certified as a CPA. He spent 7 years as a senior accountant with Athens/Clark County Government (GA) and spent 3 years as internal auditor for the City of Asheville. Mr. Luebbe joined the town staff in March of 2011.
Town Clerk / Public Information Officer
Phone: (828) 419-9300 x 310, Fax: (828) 669-4204
The Town Clerk/Public Information Officer is responsible for preparing and posting public/legal notices and advertisements of all official Town Meetings, public hearings, and business in accordance with state statutes. The clerk researches and provides information as requested by town manager, elected officials, employees and general public; coordinating response to citizen complaints. Responsibilities include setting up, maintaining, and securing files to provide for indexing/searching capability for all Town Records, including ordinances, minutes, contracts, general files and manages records retention/disposition policies.The clerk also updates the Town website and participates in Leadership Team and other meetings as requested by the Town Manager and provides administrative support to Town Manager, Mayor and Board of Aldermen as well as interacting with state and local elected officials and community leaders, regional council of governments, NC League of Municipalities, NC Clerks Association and UNC School of Government. The clerk updates the CODERED Information System for the Black Mountain citizens who have registered to be informed regarding emergency conditions, road detours, water line breaks, proposed zoning changes, weather-related directive and closures. The CODERED system allows messages to be sent to targeted geographic areas or to the entire Town at once. All applications to serve as a volunteer on one of the town’s Boards and Commissions are turned into the clerk’s office. Downloading the application form is available by clicking the E.Gov link at the top of this webpage and scrolling down to the Boards and Commissions tab.
Ms. Reece has a Bachelor Degree in Criminal Justice and a Masters Degree in Public Administration. She completed coursework at the UNC Chapel Hill School of Government and is a Certified Municipal Clerk with the International Institute of Municipal Clerks and with the State of North Carolina. Ms. Reece has applied for and received grant funding for The Town of Black Mountain Downtown Streetscape Project in 2017. Ms. Reece has 15 years of experience in local and state government and joined the staff in 2015.
Human Resources (HR) Coordinator
Phone: (828) 419-9300 x 309, Fax: (828) 669-4204
The HR Coordinator maintains personnel policy and procedures; prepares payroll; maintains payroll records and files, prepares various payroll reports, participates in interviewing new employees, explaining benefits and completing enrollment paper work, prepares and submits reports associated with workers’ compensation claims; preparing and maintaining files and records; preparing tax reports. The HR Coordinator works in coordination with the Health Service Program Administrator for the Wellness Programs. Additional responsibilities include administering employee drug testing program; providing authorization to department head and follows up with testing facility for results. The coordinator acts as a liaison between employees and insurance companies, retirement system and 401k representative; work includes extensive interaction with employees regarding various benefits. The HR Coordinator submits notices to be posted of position vacancies, receives all applications, and then corresponds with acceptance and/or rejection letters.
Mrs. Hoen has an Associate’s Degree in Human Resource Management, and is certified in Public Employment Law with the UNC Chapel Hill School of Government, and Workers Compensation Injury Reporting & OSHA Recordkeeping. She is an active member of the NCIPMA-HR (North Carolina International Public Management Association for Human Resources. Mrs. Hoen joined the staff in 1995.
Phone: (828) 419-9300 x 303, Fax: (828) 669-4204
The Accounting Clerk is responsible for receiving and disbursing of all monies for the Town’s various activities, verifying all cash and credit card receipts and reconciling them to the General Ledger. The Accounting Clerk also receives requests for and maintains record of all Purchase Orders and manages purchases by Town Employees through the Purchasing Card system, and monitors the P-card statements for fraud activities as well as issues checks for services and goods not paid by p-card. The Accounting Clerk reconciles all bank accounts for the Town, and tracks and pays all loan/debt payments. Additional responsibilities include initiation of draft payments for golf memberships, keeping record of all contract vendors with W-9, maintaining the required state sales tax payments, and monitoring the fuel usage for Town vehicles. As Assistant to the Finance Director, Mrs. Glenn also assists in composition and entering of Journal Entries in preparation of the annual budget, as well as in the annual audit process.
Mrs.Glenn holds certifications in Local Government Finance and Governmental Accounting from the UNC School of Government. She joined the staff in 2000.