Start water service

Please complete a New Service Application to open a new water account. Forms may be filled out and submitted electronically, or you may stop by the Water Department at Town Hall at 160 Midland Avenue, Black Mountain, NC 28711.

New Service Application  (Online English)
New Service Application (Online Spanish)

New Service Application (Printable English)
New Service Application (Printable Spanish)

Required Information

  • Legal name of the account holder(s) (All individuals listed on the Deed or Lease Agreement need to be account holders.)
  • Social Security Number or Federal Tax ID Number (EIN)* (Submitting your SSN or EIN is voluntary, but does determine your deposit amount)
  • Physical address of the service location
  • Billing address
  • Email address
  • Telephone Number
  • Proof of Ownership or Occupancy: Valid, signed lease agreement, deed, tax statement, closing disclosure, intent to purchase
  • Valid Government-Issued photo ID

**All Rental agreements must be signed by the Property Management/Owners of the property to be considered a valid lease. Failure to submit the required documentation, i.e., proof of Identification and proof of residence, may result in a delay or non-establishment of your utility account.**